Web Design | Web Maintenance | Marketing
Website Maintenance Plans, Hosting and Speed Optimization
A website is never really finished. Plugins release updates every week, new security threats appear constantly, and a site that loaded quickly two years ago can slow to a crawl. Our website maintenance plans keep your site backed up, protected, up to date and fast, so you can run your business instead of babysitting software.
Olea Works has been looking after business websites since 2000. We are based in Bakersfield, California, and care for sites for small businesses across the US. Every plan is built around WordPress, and every plan includes hosting when your site lives on Olea Works servers.
How our website maintenance plans compare
All three plans include daily off-site backups, security monitoring with a firewall, and WordPress core, theme and plugin updates. The difference is how closely we watch your site, how fast we respond and how much support time you get each month.
| Basic Care | Standard Care | Priority Care | |
|---|---|---|---|
| Price | $79/mo | $149/mo | $299/mo |
| Backups, security and updates | Yes | Yes | Yes |
| Uptime monitoring | Monthly check | 24/7 | 24/7 |
| Site health report | No | Monthly | Monthly |
| Broken link and form checks | No | Yes | Yes |
| Support hours per month | None | 1 | 4 |
| Staging site for safe updates | No | No | Yes |
| Quarterly performance tuning | No | No | Yes |
| Response target | Next business day | Same business day | Within 4 business hours |
| Hosting on Olea Works servers | Included | Included | Included |
Basic Care
$79.00 /moBackups, security monitoring and updates for sites that just need to stay safe and current.
- Daily off-site backups
- Security monitoring and firewall
- WordPress core, theme and plugin updates
- Monthly uptime check
- Hosting included when your site is hosted with Olea Works
- Response time: Next business day
Standard Care
$149.00 /moEverything in Basic Care plus uptime monitoring, a monthly report and a small support allowance.
- Everything in Basic Care
- 24/7 uptime monitoring
- Monthly site health report
- Broken link and form checks
- Hosting included when your site is hosted with Olea Works
- 1 support hour / month
- Response time: Same business day
Priority Care
$299.00 /moMore support hours, performance tuning and the fastest response for busy or revenue-critical sites.
- Everything in Standard Care
- Quarterly performance tuning
- Priority support queue
- Staging site for safe updates
- Hosting included when your site is hosted with Olea Works
- 4 support hours / month
- Response time: Within 4 business hours
Basic Care
Basic Care ($79 a month) is the essentials plan for owners who want their site backed up, protected and kept current, without needing regular support time.
- Daily off-site backups
- Security monitoring and firewall
- WordPress core, theme and plugin updates
- Monthly uptime check
- Response target: next business day
Standard Care
Standard Care ($149 a month) suits most active business websites: everything in Basic Care, plus closer monitoring and an hour of support each month for the small jobs every site needs.
- Everything in Basic Care
- 24/7 uptime monitoring, so downtime is spotted when it happens
- Monthly site health report
- Broken link and form checks
- 1 support hour per month
- Response target: same business day
Priority Care
Priority Care ($299 a month) is for businesses whose website brings in leads or sales every day and cannot afford surprises.
- Everything in Standard Care
- Quarterly performance tuning
- Priority support queue
- A staging site: a private copy of your website where updates are tested before they touch the live site
- 4 support hours per month
- Response target: within 4 business hours
What support hours can be used for
Included hours cover the small, everyday jobs: updating text or photos, adding a team member or a new service, adjusting a form, fixing a layout that looks off on phones, answering “how do I…” questions, or looking into an error message. Bigger projects, such as a new section of your website, are quoted separately.
Transparent hours: see every minute we work
With many maintenance plans, you never really see where the time went. Olea Works shows you. Every minute of support work is logged with a description of what was done, and you can check it any time in the Hours tab of your client portal:
- Included hours for the month, hours used and hours remaining
- A line-by-line log of the work, downloadable as a spreadsheet (CSV)
- Time tracked in 15-minute increments
Included hours reset each billing month and do not roll over, so the Hours tab makes it easy to plan your requests.
Website Hosting
Olea Works hosts client websites, and hosting is included free with every care plan when your site is hosted with us.
- Included with Basic, Standard and Priority Care
- Standalone Hosting, $35 a month: if you cancel your care plan, your site stays online as Standalone Hosting, which covers hosting and backups only (no updates or support)
- Domains registered or managed on request
- No email hosting: we recommend a dedicated email provider, and we can help connect it to your domain
- Your files are kept for 30 days after hosting ends
The full hosting rules are in section 14 of our Service Terms.
Hosting Move (same website, new server)
A Hosting Move takes your existing website to a new hosting company exactly as it is. It costs $149, and it is free when you move to Olea Works hosting with a care plan.
- Files and database copied and tested
- Domain pointed to the new server and SSL (the padlock that keeps visitors’ connections secure) set up
- Your old site kept in place until the move is confirmed
- About 1 to 2 business days
Moving email accounts is quoted separately. A Hosting Move does not change your website’s platform or design. Moving from Wix to WordPress, for example, is a Website Platform Upgrade or Change.
After-Hours On-Call
After-Hours On-Call is a $149-a-month add-on for businesses that need help available outside regular business hours.
- Evening, weekend and holiday coverage
- Response within 2 hours outside business hours
- After-hours work billed at 1.5x
- One website per subscription
Our regular business hours are Monday to Friday, 9 am to 5 pm Pacific, excluding US holidays.
Speed Optimization
Speed Optimization is a one-time $349 project that finds what is slowing your website down and fixes it.
- Audit of page speed and Core Web Vitals (Google’s measurements of how fast and stable a page feels to visitors)
- Caching set up or tuned
- Images compressed and sized correctly
- Scripts trimmed or delayed so pages load first
- Database cleanup
Slow pages lose visitors before they ever see your offer, and page speed is one of the signals search engines consider. One honest note: the quality of your hosting affects how fast any site can be. If your host is holding you back, we will tell you.
Standalone Hosting
$35.00 /moHosting for sites without a care plan. Hosting is included free with every Olea Works care plan.
- Fast, secure hosting
- Regular backups
- No updates or support included
- Free with any care plan instead
Hosting Move (same website, new server)
$149.00 one-timeJust changing hosting companies? We move your existing website to its new server as is, with no rebuild and no redesign. Free when you move to Olea Works hosting with a care plan.
- One website moved to a new host, exactly as it is
- Files and database copied and tested on the new server
- Domain pointed to the new server and SSL set up
- Minimal downtime, with the old site kept until the move is confirmed
- Free when moving to Olea Works hosting with a care plan
- Email is not included (we recommend a dedicated email provider)
- About 1 to 2 business days once we have access to both hosts
- Changing platforms (for example Wix to WordPress)? That is a Website Platform Upgrade or Change
After-Hours On-Call
$149.00 /moEvening, weekend and holiday coverage for the sites that cannot wait until morning.
- Response within 2 hours outside business hours
- After-hours work billed at 1.5 times the hourly rate
- One site per subscription
Speed Optimization
$349.00 one-timeAudit and fixes for page speed and Core Web Vitals: caching, images, scripts and database cleanup.
How Olea Works looks after your website
Our team follows the same update and monitoring routine Olea Works has refined over more than two decades of caring for client websites.
- Updates with a safety net. Every plan has daily off-site backups, so a problem update can be rolled back. On Priority Care, updates are tested on your staging site first.
- Prevention first. Many of the hacked sites we clean up were running outdated plugins or themes with known security holes. Regular updates close those holes before someone uses them. If your site is already in trouble, see Website Rescue.
- Response time is not fix time. Your response target is how quickly we pick up your request and start. How long the fix takes depends on the problem, and we keep you posted. Response times are targets, not guarantees.
What we need from you
- Admin access to your website, and to your hosting account if your site is not hosted with us
- Access to your domain registrar if we are managing your domain or moving your site
- A contact person and phone number for urgent issues
- Requests in writing, with as much detail as you can give
- A payment method for your monthly plan
What is not included
- Email hosting (we will help you connect a dedicated provider)
- Rollover of unused support hours
- After-hours work, unless you have the After-Hours On-Call add-on or we agree to it, billed at 1.5x
- Work beyond your included hours, and larger projects, which are quoted separately
- Guaranteed speed scores or search rankings
Frequently asked questions
What is included in a website maintenance plan?
Every Olea Works website maintenance plan includes daily off-site backups, security monitoring with a firewall, WordPress core, theme and plugin updates, and hosting when your site is hosted with us. Standard and Priority Care add 24/7 uptime monitoring, health reports and monthly support hours.
Is hosting included with your care plans?
Yes. Hosting is included free with every care plan when your site is hosted with Olea Works. If you cancel your plan, hosting can continue as Standalone Hosting for $35 a month.
What happens to my unused support hours?
Unused hours do not roll over to the next month. Your client portal shows hours used and remaining at any time, so you can plan your requests.
How quickly will you respond if my website goes down?
It depends on your plan: next business day on Basic, same business day on Standard and within 4 business hours on Priority. For evenings, weekends and holidays, the After-Hours On-Call add-on targets a response within 2 hours.
Can I cancel my plan?
Yes. Plans run month to month, and you can cancel before your next billing date. There are no refunds for partial months. Details are in our Service Terms.
Do you host email?
No. We recommend a dedicated email provider for reliability, and we can help connect it to your domain.
Keep your website safe, fast and looked after
Choose your plan in our Services catalog, or tell us about your website and we will recommend the right fit. Prefer to talk? Call 909.255.OLEA (909.255.6532). Every plan comes with the same logged, transparent hours Olea Works gives all of its clients.
“Testimonial quote goes here.”
Client role, industry
Agencies: these services are available white label at partner pricing. Learn about our agency program. Every time entry can be labeled with your own client or project name, and each month’s hours download as a spreadsheet for your billing.